Q. Can YORKE programs be downloaded from the website?
A.
All programs are provided on CDs which are mailed to users. For users who have computers without a CD drive, programs can also be provided on a USB memory stick by request. History has shown that many people who download programs from the internet do not keep proper backups of their program files and hence have nothing to use to reinstall their program after a computer hardware failure (eg hard drive crash etc). By providing a physical CD (or USB stick) to users they always have a means to reinstall the program. In addition some users have very restrictive download limits and/or security restrictions on their internet accounts making downloads difficult. (Some optional additional non-critical files can however be downloaded from the YORKE Download page, but not the full programs)

Q. I am using Windows Vista and the program works fine but I get an error message when I try to read the Help file?
A.
This is caused by Microsoft’s ommision of the Help Viewer program from Windows Vista which was included in all previous versions of Windows. This issue affects millions of help files (with type HLP) from software developers (including Microsoft itself) all over the world. 
To fix this situation Microsoft has provided a patch file for Vista which can be downloaded and installed from their website at
http://go.microsoft.com/fwlink/?LinkID=82148
It is recommended that you install this Microsoft patch to Vista as it fixes this problem for all past, present and future programs you may have from many companies. (If you are already able to successfully read HLP files, then your Vista may have already been patched previously.)  This issue no longer applies to the latest versions of most YORKE software as the older HLP help file format has been changed to the newer CHM help file format which is supported by Vista and later versions of Windows.


Q. I would like to create specialised reports for my birds to suit some special requirements.
A.
BIRDREC V8 has a built-in WYSIWYG report writer which can create almost any sort of simple or complex report. Simply use the REPORTS/USER/CREATE menu and select the wizard you need.
Hint: To conserve paper and print two nest cards on one sheet of paper in BIRDREC V8, simply print the first one then reload the sheet upside down and print the second, then cut in two.

Q. BIRDREC uses IDs and ring information to identify birds. Why?
A.
All birds are given a unique ID so that there can be no chance of any possible duplicated birds, incorrect pedigrees or user data errors. Birds can also be given ring information such as the ring number and ring year. Any bird and its information can be retrieved, reported on etc by using either its ID or its ring information. Both systems work in parallel to give the best of both worlds, you use which ever system you prefer. While ring information is mostly unique to a particaular bird there are common instances where different birds can have the same ring information (or where birds do not have rings at all). This is where the unique ID always guarrantees the correct bird. The ID system is also much more efficient to type.
Hint: When recording ring numbers in your bird data, always use upper case letters, as this assists BIRDREC's automatic ring info to ID conversion process.

Q. BIRDREC has a bird pre-installed with ID = zero. Can I delete or overwite this bird?
A. Bird ZERO is a special bird used by BIRDREC to denote an "unknown" bird. It is most commonly used as the topmost ancestor/s in pedigrees. You must not delete or alter this special bird. This bird should also have a blank ("unknown") sex and a BIRDSTATUS = P (Phantom). If you delete this bird, it can be automatically reinstated by running a DATA/CHECK DATA and ticking the box which says Check ID=0 bird.


Q.
How do I select grey green in BUDGEN? (This question and answer also applies to AVIAN GENETIC CALCULATOR)
A.
There are actually several different colours of greygreen budgerigar, all of which have different genetics but look very similar in colour. The grey factor (or Australian Dominant Grey to give it its full name) modifies existing blue and green colours into grey and greygreen. Therefore it is possible to have Grey Light Green, Grey Dark Green and Grey Olive Green in both single and double factor but all are more commonly called just Grey Green despite being different. The most common grey green is the Grey(sf) Light Green and the most common grey is the Grey(sf) Sky Blue. In Budgen to select this common grey green simply select light green in the Green, Blue & YF list box and then select Aust Grey(sf) in the Aust Grey list box.
Remember that grey green is a combination of grey factor and the base green colour, just as grey is a combination of the grey factor and the base blue colour.

Q.
Can THE SHOW MANAGER do consecutive exhibit numbering.
A.
Yes, TSM has very flexible configuration settings to suit many exhibition administrative systems. TSM can number exhibits using three possible systems:-
1) Class wide exhibit numbering where each exhibit starts at 1 in each class.
2) Show wide consecutive exhibit numbering where exhibits start at 1 through to 99999 in the order in which entries are received as they are received..
3) Show wide consecutive exhibit numbering from 1 through to 99999 where exhibits are automatically numbered in specific class order, after the last entry is received.

Q. How can I save copies of my reports as files or send them as emails? (This question and answer applies to all YORKE programs)
A.
Most YORKE program reports have an option to Export the report as a RTF, HTML or TXT file. As these are conversions from screen display format to a file format sometimes the conversion is not exactly identical in appearance, especially where the report contains graphics. These export options are provided mainly to assist users who wish to export the report text into external wordprocessors where it will undergo further specialised editing.

To get an almost identical copy of the report as a PDF file which can be saved or emailed, YORKE highly recommends the use of a free third party product called PDF Creator available from http://www.pdfforge.org/ This program can create PDFs (and other file formats) of almost anything printed from almost any Windows program including all YORKE programs.

In later versions of Windows, PDF files can also be created by using the Microsoft Print to PDF virtual printer included in those versions of Windows.

Frequently Asked Questions and Helpful Hints