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Business Consulting
Management :
 Organisational
review, gap analysis and audits
Integrated
management systems [ISO 9000, PAS
55]
Internal
audits
Strategic
Business Planning
Executive
mentoring & coaching
Project
planning & management
Procedure
analysis and documentation
Quality
reviews and upgrades to AS/ISO 9001
Laboratory
systems & Technical
evaluations
Service
Quality :
Client
Perception Surveys
Analysis
and improvement of Service Delivery
Facilitation
of focus groups and Marketing Research
Staff Development
:
Development
and delivery of workshops & courses
Development
and delivery of Supervisor programs
Service
Quality training development & delivery
Organisational
Culture reviews
Work
team problem solving training & implementation
Staff
attitudinal surveys - design & delivery
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Training Services:
The
right training and skills will help a business diagnose & understand
customer needs, solve problems and improve its processes and services.
We offer a comprehensive range of workshops in the Quality and Management
Development areas.
Work
Improvement Skills
- techniques for analysis of work processes and systems and quality
improvement
Team
Skills - the
inter-active group skills required by effective participants on project
teams
Leadership
Skills - skills
to lead your company in the new business environment
Interpersonal
Skills - areas
such as communication, handling conflict, task planning
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