• All sales are final.
• All spare parts are readily available and we stock them exclusively for our customers.
• We warrant that all products are free from defective material and defective workmanship, and we agree to replace or repair any part that proves to be defective, without charge.
• This warranty does not cover damage due to misuse, abuse, incorrect assembly, improper and irregular maintenance, or accident or collision.
• In the event of a fault of a part or product, we require the faulty part or product to be sent back to us. We will then have our technicians examine and test the fault and replace or repair any item deemed to be faulty.
• The buyer is responsible for all postage costs of returning any faulty item back to us.
• The buyer shall also be responsible for the postage costs incurred when we send the replacement part back to the buyer.
• Like any other retailer in Australia, the customer is responsible for transport costs of any defective item, back to the retailer.
• If the item cannot be repaired or exchanged, any refund provided will be less postage costs.
• Please note all items have been checked during manufacture, prior to packaging, and prior to dispatch.
• Please ensure you understand these conditions before bidding.
• Warentee covers hardware under normal use and not misuse or abuse.
• If you have any issues, please contact us and we will resolve them quickly.

• Payment must be made within 5 days after winning the auction
• Cancellation fee of $100.00 will apply when the winning bidder fails to make payment within 5 days after the auction ended
• We will use a professional debt collection agency to collect any outstanding amount
• By bidding an item on eBay, you are entering a legal contract to purchase the item you bided on
• Please bid carefully

Question 1:
Does the arcade machine have menu selection so customers can choose which one of the thousand games they want to play?

Answer 1:
YES, there is a menu selection for the game list, you can choose which game to play.

Question 2:
Do the goods come with freight insurance?

Answer 2:
If insurance is required then this has to be requested this will be an additional $100.00 You will be covered from all angles. As a default, goods will be shipped with no insurance and you must specially ask for insurance.

Question 3:
What games come with the cocktail arcade machine?

Answer 3:
Please click here to Email Us for All the games list

Question 4:
Does the machine automatically load the games when first turned on?

Answer 4:
When you switch the machine on it will load games automatically and be ready for play after 90 seconds.

Question 5:
What should I do after I win the auction?

Answer 5:
After you win the auction, you need to complete the checkout and make sure your current delivery address is correct. Also you need to leave your contact mobile number, in case our courier company needs to contact you. You will receive winning confirmation email from us within 1 working day. The total amount will be included in confirmation email.

Question 6:
How long will you ship out my item after I have completed the payment?

Answer 6:
It will depend on payment method. We will organize the shipment within 1 working day once payment is cleared. Normally it takes 1-3 days for payment clear.

Question 7:
Who do I contact after you ship out the item?

Answer 7:
We will email you the shipping details (courier contact number and your connote number). You can contact the courier company to track the shipment and organize a time for delivery after you receive the shipping details from us. As a default the courier company will attempt delivery to your address. If you are not home they will leave a calling card for you to make alternative arrangements.

Question 8:
Can I organize my own courier company to pick up the item?

Answer 8:
At this stage we use our own courier to dispatch all goods.

Question 9:
When should I leave the feedback?

Answer 9:
It would be appreciated if feedback can be leave asap. If there are any problem with the item you receive please contact us at arcadecocktail@gmail.com and we will solve the problem for you asap.

Question 10:
Can I take out Extended Warentee?

Answer 10:
Extended Warentee of 12 Months is available for an extra $250 this will cover all angles of hardware under normal use.

Question 11:
What is a Bonus Degaussing wand?

Answer 11:
As part of the offer you get a Free Degaussing wand. This is a magnetic device with reverse magnetic polarity. It will bring the 21inch high resolution screen back to its original factory colors if fading or discoloration occurs if ever exposed to high magnetic fields.

General Mail: arcadecocktail@gmail.com

Mobile: 0422 086 542
Phone: (03) 9401 2506