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Frequently Asked
Questions
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Who
is BehringerShop?
BehringerShop
is operated by Pro Light and Sound the trading name of Astrodisc Pty Ltd ABN
74 002 277 849 and is based in Granville, Sydney
Australia. Our address is 6 Cowper st Granville NSW 2142. Granville is
situated next to Parramatta we are in the demographic and geographic centre of
Sydney. We are a 'bricks & mortar' business and have been around for over
3 decades.
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Is this item brand new?
Yes
in original carton. We may open and test product prior to
dispatch.
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Does item come with a warranty?
Yes
in original carton. We may open and test product prior to
dispatch.
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What methods of payment are accepted?
PayPal, direct bank deposit, Australia Post money order, Mastercard or Visa.
Payment must be made within 7 days of clicking the 'Buy-It-Now' button or winning auction, otherwise you may risk negative
feedback.
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Is
GST included in the Buy-It-Now,
Final Auction price,
RRP and Instore Discount?
Yes
in every price listed includes GST.
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Is pickup from our warehouse possible?
Yes.
Monday to Friday to 10am to 4pm or
Saturday 10am to 1pm.
Phone before you call to confirm payments have been fully cleared and goods
are ready to dispatch.
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How much is freight?
Freight
charges vary with destination and with the items weight and dimensions..
We use Australia
Post, Fastway couriers and TNT to get the lowest possible freight for your item
and your location. We charge freight at cost plus a packing and dispatch charges
of $8 per shipment.
There are occasional exception to the above so please read each listing before purchasing.
There must be a person present to sign when courier arrives. You may be liable for any
redelivery charges if more than one delivery attempt is made. If this worries you please
contact us.
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How quickly will
the items be shipped?
In most cases
within one to two days of stock being available and payment funds being
cleared into our account. Please note that you should allow up to 15 working days
for personal and company cheques to clear into our account.
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What circumstances may hold up shipping?
We cannot send your goods without
your providing proof of payment and the funds clearing into our account.
We can not send your goods without your address and land line telephone number.
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