In the interest of providing you with the highest possible standard of
service the following information is provided:
Fees for Anne Macdonald
(contact other clinicians for their individual rates)
Fees are charged to private clients as per the
following discounted rates. These fees are in keeping with other
practitioners throughout Canberra and are significantly below those
recommended by the Australian Psychological Society (currently $228.00).
These fees cover not only face-to-face time with clients but also brief
phone consults (see below), referral calls, consultation with other health
professionals where appropriate, and correspondence. Reports are charged
separately - please enquire for details. The GST does not apply to
treatment-related services but does apply to reports and assessments.
(* Holders of a Healthcare care, full-time, self-funded students and pensioners)
$50.00 per quarter hour
$60.00 per quarter hour
$40.00 per quarter hour
Payment is required at the end of each session -
payment may be made via cash, cheque or EFTPOS. Late payments incur penalties of
$10.00 per week. If you have been referred by your GP or Psychiatrist then
you may be eligible for a rebate from Medicare
for 10 sessions per calender year. How much you receive back from Medicare is determined
by the qualification of the therapist you see. In some cases you may still be eligible
claim from your health care fund if you are privately insured, however this will not cover
the gap fee.
If your fees are being paid by a third party
then you must provide details including verification at the first
session. If your condition is currently under consideration for
compensability, then you are responsible for payments (at the above rates)
until such time as your claim is approved. We reserve the right to use a
third party - either a debt collection agency or the Small Claims Court to
recover any moneys outstanding.
All of our clinicians work part-time and so their hours of availability vary. Only a small
number of after-hours appointments are available and we do not offer weekend appointments. Please ensure
you arrive on time for your appointment - if you arrive late you will have a shortened session. If
you are running late please contact your clinician on their mobile phone number.
(This section applies to Anne Macdonald's patients only - check with other clinicians
what their conditions may be)
If you cannot attend an apppointment, please provide a minimum of 24 business hours' notice -
less than that will mean that you will be charged in full for the appointment unless there is an emergency
such as an accident or sudden, severe ilness. If sufficient notice is given for a cancellation then most
likely your appointment will be filled from a cancellation list.
TELEPHONE CONSULTATIONS & CRISES
Client problems do not always fit neatly into the regular one-hour time slot during business
hours and clients can contact their psychologist if they are experiencing
a genuine crisis and feel we may be able to help. We can be contacted
after hours on our mobile numbers. However, we do operate as sole
practitioners and have limited capabilities in emergency situations such
as admission to hospital. In such cases, you may be better to contact the
Crisis Team in your area. Please note that consultations by phone longer
than 15 minutes will be charged at the same rate as face-to-face sessions.
One of the underlying principles of the psychologist-client relationship is confidentiality. As such, all
disclosures, information etc given with the sessions are maintained in the
strictest confidence including secure storage of records. The only
exceptions to this are:
We trust this
information will be helpful to you. If you have any other queries please
feel free to ask and feedback is always appreciated.
- Where such information gives us cause to have concern for either
your physical safety or that of others (in which case we would seek
another health professional's guidance, usually that of a psychiatrist
or treating medical practitioner - the same principles of
confidentiality apply equally to these interactions). In emergency situations we may contact either the Crisis Team in your area or, in extreme emergencies, the police.
- Where you have been referred for assessment by a third party such as
an insurer or employer, we are obliged to provide reports containing the
information they have requested, if you have given your signed consent for this.
- Where we have reason to suspect the possible abuse of a child, in
which case we would take action with the relevant authorities.
- In the event of litigation our notes can be subpoenaed. You will
notice that we take notes during the session - these are to allow us to
keep track of important information and if you wish to see them please
- Should we need to discuss your case with another health professional
then we will seek your consent to do so.
We look forward to working with you in reaching your goals.
*All fees quoted on this page are for information purposes only and are
subject to change without notice. For current rates please contact us.