FREQUENTLY ASKED QUESTIONS
What is a usage meter?
A usage meter is a small program which runs on your computer, which allows you to quickly check your internet usage.
Why should I use a usage meter?
Some TPG plans (1.5mb Value, 1.5mb Value Unlimited) have a usage limit.
On 1.5mb Value, once you have reached your 200mb limit, excess usage is charged. Likewise, on 1.5 Value Unlimited, after the 20gb limit is reached, the speed is throttled.
By regularly monitoring your usage, you can prevent excess charges or shaping. Usage meters make monitoring extremely easy.
Does TPG provide a usage meter?
No, TPG does not provide a standalone usage meter which can be run on your computer. However, an online meter is provided. To access this meter, log in to your account at www.tpg.com.au and choose "Check Your Account Usage".
Why are my usage details not updating regularly?
Currently, usage meters grab data off TPG's web site to calculate the amount used. This data is only updated daily, at around 10am, therefore, usage data is not realtime.
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