Process Mapping

 
The Integrated Definition of Function method 0 (IDEF0) is used by SCC to map existing business processes and design new ones. This type of process mapping focuses on tasks performed and reveals details of inter and extra organisation interfaces. SCC convenes workshops of subject matter experts and uses their input to develop process maps that relate people, systems, legislation, rules and standards to the tasks that result in the organisational products. SCC has successfully used this method to identify flaws in existing processes, that were not apparent to the subject
matter experts in organisations including: RailCorp, Defence, NSW Department of Housing and the NSW Office of Fair Trading.